The rapid development of the COVID-19 pandemic has led firms into taking very quick decisions to change their operating models, potentially exposing themselves, and their clients to new risks. Confidentiality, cybersecurity and privacy risks are particularly concerning, and expose firms to potential reputational damage, regulatory fines and legal issues.

With a second wave of the virus now sweeping through Europe, and no signs of the virus going away in the United States, firms are facing the reality that we are now living in the “new normal”. Many smaller firms have really felt the weight of economic downturn and recession. With many technology firms worrying about how to survive, is it possible to think about growth?